As soon as your order ships you will receive an email with a tracking number and a link to follow your parcel. Tracking usually starts updating within 24 hours of the label being created.
Cannot find the email?
Check your spam or promotions folder first, then search your inbox for the order number that appears on your receipt. If it is still missing, send us a message through the contact page with your name and order number and we will resend the tracking details.
Tracking has not moved in a few days
Carrier scans can pause between hubs, especially over weekends. If there is no movement for five business days, contact us and we will open an investigation with the carrier and, if the parcel is lost, ship a replacement or refund you in full.